The KSU Service Desk provides a single point of contact for all IT related problems and queries of the Faculty and Staff.

When you contact the KSU Service Desk, a technician logs your request or incident and either resolves
the ticket or escalates it to the next level of support. The KSU Service Desk can be contacted in one of
the following ways:

Contact us by Email: service@kennesaw.edu

Telephone: 770-423-6999

Service Request: Form

Faculty & Staff Support Website: Service Desk

Regular Extended Hours of Operation

Monday-Thursday
Friday
Saturday
Sunday
7:00am - 11:00pm
7:00am - 5:00pm
7:30am - 4:30pm
Closed

Semester Breaks Hours of Operation (excluding Holidays)

Monday-Friday
Saturday
Sunday
8:00am - 5:00pm
Closed
Closed

 

***Note that the KSU Service Desk is closed whenever the university is closed***