Faculty & Staff

We cannot reset passwords without first speaking with you personally.
If you need an account reset, please call us at 770-423-6999.

*= required field

* Full Name:
* Department (if faculty or staff):
* Phone Number:
* Email Address:
   Alternate Email Address
   Office Location (if faculty or staff):
* NetID Login:
* KSU Decal on PC/ peripheral with problem (enter “personal” if using your personal equipment):
Model of Device (if applicable, i.e. GX270, Laserjet 5L):
Operating System
Please provide a complete description of the problem. The more detail provided, the more efficiently we will be able to assist you.
Please enter the words you see in the box, in order and separated by a space. Doing so helps prevent automated programs from abusing this service.


 Classroom/Lab Problem Form

 • Faculty/Staff Service Request Form

 • Lab Software Installation Form

 NetID Name Change Request Form *
    This is only to request a change for     your NetID login name. We only     process these tickets during Semester     breaks

 • New Account Request Form

 • Student Email Announcement
    Request Form

 Student Service Request Form